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Stanbic Bank, MTN and Airtel temporarily suspend bank to MM services



Stanbic Bank Uganda, MTN Uganda and Airtel Uganda have jointly suspended Bank to Mobile Money/Wallet services temporarily.

This follows a statement signed by the trio on Saturday 3 October 2020, indicating that a third-party service provider experienced a system incident which impacted Bank to Mobile Money transactions.

“This system incident has had no impact on any balances on both Bank and
Mobile Money accounts,” further read the statement.

“Our technical teams are analysing the incident and will restore services as soon as possible.

“We apologise to all customers for any inconvenience that this has caused and reiterate our commitment to delivering seamless banking and mobile money services.”

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