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Riding the Wave and Retaining Stability in the Face of a Changing World



By Ronald K Ssekajja

The banking world like other sectors, has been tried and tested in the global war against a pandemic. Amazingly, the financial world has withstood the shock, using this period to showcase hard-won resilience to preserve support customers and consequently, national economies.

dfcu Bank’s recent financial report exhibits a sound liquidity and profitability. As the new fiscal year commences with a mixture of projection, the Bank’s customers can rest on our 50+ years of stability, transparency and expertise in banking made for Uganda, by Uganda and in the unquestionable stability aware that their banking needs will be met.

Our processes, systems and guiding principles have helped us ride the tough tide of a global pandemic. As the world approaches the next phase, its critical for us all to understand the non-negotiables if success is what you’re looking to attain.

Are you technologically prepared?

dfcu bank is leveraging its technology and digital platforms to act as a primary source of stability; supporting customers in making informed decisions on investments, restructuring credit facilities, delivering safe and secure payments and transaction services, and offering dependable advice in the face of uncertainty.

Locally and globally, the next phase of life will test the financial resilience of individuals, companies and nations! In addition to redefining their business models, Financial institutions will have to review and adjust their operational, organizational and reputational structures if they’re to realize their immediate and future objectives.

The new work culture that includes remote-working, online meetings and physical social distancing challenges traditional operational models while associated risks such as cyber-attacks puts the digital readiness and prowess of all businesses under scrutiny.

One of dfcu Bank’s strategic aspirations is to achieve Bank 4.0 status – to be fully rooted in the lives of customers that they can perform all manner of transactions without physically visiting the bank. Consequently, Bank 4.0 starts within the bank – ensuring that systems and staff are equipped to meet consumer demands and needs.

Is your organization up to speed with the latest, most vital and relevant technology advancements or has the pandemic exposed the cavities in your ship? How are you proactively levelling your tech abilities?

The ‘Human’ in Resources.

In the widely watched television show “Designated Survivor,” the main character, a lower-level cabinet member, Tom Kirkman finds himself in the ultimate seat of power after an attack claims the lives of the country’s Head of State. As the show progresses, Kirkman must govern a nation, manage teams from opposing political sides, maintain a stable home relationship and obviously, stay alive. We learn a lot about being prepared from this fictitious show.

The presence of succession planning processes and business continuity structures has been another indicator of the preparedness of companies for the future; certain or not.  At dfcu Bank, the Human Capital Unit is responsible for all functions of Human Resources Management. Built consistently and over the years, our structural processes ensured that staff were able to continue working with minimal or no interruptions even during a national lockdown.

In the past three months the banks’ interactions with customers has become almost entirely remote, driving customers to utilize online and alternative banking channels and requiring that staff continue to deliver at optimal levels.  The Bank is using our learnings from team collaborations, big data and analytics to improve customer experience and develop seasonally relevant products.

It has become increasingly clear that intentional flexibility to address new realities is prerequisite for immediate and future success. A changing world demands flexible innovators who can reimagine both customer interactions and internal to ensure productivity, customer retention, growth and profitability.

The writer is the Programme Manager, Organizational Change, Change & Innovation Domain dfcu Bank

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Another blow as Judge throws out Kiggundu’s lawyer Muwema



When court sat on Friday to hear the Kiggundu’s application to stop independent audit, he did not have a written application, and Justice Henry Adonyo instead ordered the plaintiff’s lawyer Fred Muwema to go make a written application seeking court to dismiss the audit and return to court on September 30 for a hearing of the application. But this adds more pressure on Kiggundu who is choking with the loans.

On 31 August, the judge ordered the Institute of Certified Public Accountants of Uganda (ICPAU) to carry out and independent audit into the accounts of the businessman and financial statements exchanged between the two parties, and present a report to court.

When asked by journalists why he has filed for an application seeking dismissal of the audit, Fred Muwema had this to say. “We are saying that let the validity and legality of those credit facilities (loans) be decided first before you can audit” He said.

The ruling on the application of the main suit to determine whether the businessman owes loan arrears to the bank is set for 5th October 2020, after which a date for hearing of the case will be set.


Hamis Kiggundu through his companies Ham enterprises and Kiggs International (U) ltd sued DTB branches in Kenya and Uganda for deducting money from his accounts something which the bank contends and said they only acted as per the loan agreement of deducting 30% from Kiggundu’s accounts to recover the credit facilities rendered to him between February 2011 and September 2016

But Court documents filed by the bank in their defense shows that Kiggundu, between February 2011 and September 2016, was granted various credit facilities by the said DTB Banks.

First, via Ham Enterprises Limited, Kiggundu obtained a loan of $6,663,453 and another Sh2.5bn from the DTB (U) to finance his projects in the real estate business.

Later, according to New Vision, he got a facility worth $4.5m through Kiggs International (U) Limited from DTB (K) and mortgaged his properties, which include Plot 328 located at Kawuku on Block 248 Kyadondo, three plots that include 36, 37 and 38 on Folio 1533 Victoria Crescent II situated in Kyadondo and land on Makerere Hill Road on LRV 3716 Folio 10 Plot 923 Block 9.

Documents show that as of January 21, 2020, Kiggundu was in default on payment obligations of $6.298m on the loan facility of $6.663m, as well as sh2.885b on the demand overdraft facility of sh1.5b and the temporary demand overdraft facility of sh1b.

The banks say that Kiggundu was in default on the payment of another $3.662m out of a total loan facility of $4m and another $458,604 on a loan facility of $500,000, as of January 21, 2020.

The DTB consequently served him with a demand notice to either pay up or lose the assets that he submitted as collateral security. The bank threatened to attach a plot on Makerere Hill Road and other prime commercial properties.

Analysts says that Kiggundu’s lawyer is playing delaying tactics aimed at stopping the independent audit as ordered by the court earlier. Kiggundu had wanted court to believe his own audit of loan transactions, but that would amount to injustice to the banks that gave him money-DTB Uganda and DTB Kenya.

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Minister Rukutana charged with attempted murder, remanded




The state minister for Labour, Gender and Economic Development Mwesigwa Rukutana has been remanded to Kyamugorani prison in Mbarara district.

Rukutana appeared before Ntungamo Grade One magistrate Nazifah Namayanja this afternoon from where he was charged with seven offences related to attempted murder, assault, malicious damage, and threatening violence.

Rukutana was captured in a video that went viral on social media showing him grabbing a gun from one of his bodyguards and started shooting at a vehicle belonging to supporters of his political rival Naome Kabasharira. At the time of the incident, Rukutana had just lost the Rushenyi country NRM flag to Kabasharira.

The prosecution alleges that on September 5, 2020, at Kagugu village in Ntungamo district, Rukutana and others still at large assaulted Julius Niwamanya and threatened to kill or injure him together with three others. The others are Stuart Kamukama, Dan Rwibirungi, and Moses Kamukama. 

It is also alleged that Rukutana also willfully and unlawfully damaged a motor vehicle registration number UAR 840X Toyota Rav 4 type which belongs to Moses Muhumuza.

According to the Judiciary public relations officer, Jameson Karemani, Rukutana has not taken a plea of these charges against him since they can only be tried by the chief magistrate who was not in court today.

As a result, the magistrate decided to send him to Kyamugorani, awaiting his return to court on Tuesday.      

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Lira district headquarters closed over COVID-19




Lira district headquarters have been closed after one staff tested positive for COVID-19 last week. 

On Monday morning, district staff were blocked at the gate with only the deputy chief administrative officer, his secretary and the receptionist allowed access to their offices. 

Paul Samuel Mbiiwa, the deputy chief administrative officer says that only heads of department will be allowed at the headquarters while the rest will work from home. He adds that the restriction will help to curb the spread of the virus.

“You see corona is not a joke. We have taken a step at fighting it and that is why you are seeing the staff outside. Even in my office here I do not want people to come if there is anything we can discuss on the phone.”

Francis Okello Olwa, a senior community development officer who doubles as the district spokesperson says that the entire district offices will be fumigated and closed for two days.

Health authorities in the district are planning to take samples from all the staff because they could have interacted with the one who tested positive. Currently, there are 19 COVID-19 patients under treatment at Lira regional referral hospital.     

On Sunday four health workers at the hospital tested positive for COVID-19. Dr Patrick Odongo, a senior medical officer at the hospital also succumbed to the virus.  

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